Master Distillers Member

Report an error on my account

If a page on my.masterdistillers.net fails to load, you should see a short message with Try again, Go home, and Report this — not a technical error screen.

Steps

  1. Choose Try again first. Often that is enough.
  2. If it still fails, choose Report this.
  3. Optionally write a short note about what you were doing (for example: “Opened Sales, then clicked Export”).
  4. Send the report. We already capture the page and a little technical context so you do not need to copy console text.

You can also report a problem anytime from the ? quick menu → Report a bug.

After you report

Our team reviews reports. You do not need to email a screenshot unless something looks wrong with payments or company data — then contact support as usual.